What is Corporate Information Management?
Corporate Information Management (CIM) ensures information is organised, secure, accessible, and managed throughout its lifecycle. Learn more about how email is a key part of a successful CIM strategy.
Enterprise Email Management for the AI era
Turn the information trapped in emails and attachments into secure, structured and AI-ready corporate knowledge.
Secure Email Archiving
Securely automate the archiving of critical email and attachments across Microsoft and OpenText environments, with flexible storage to meet your data residency and compliance needs.
- Automate archiving: Apply your own policies and schedules to email and attachment retention.
- Control your data: Choose where critical information is stored, including on-premises.
- Strengthen compliance: Support regulatory, data privacy and information governance requirements.
Enterprise Email Management
Unlock the value of corporate email and attachments with powerful search, secure collaboration and visibility for people and AI alike – all without changing how you work.- Find critical information fast: Powerful search capabilities across email and attachments - directly from Outlook.
- Maintain a complete, auditable correspondence trail: Ensure valuable knowledge is retained, fully indexed and auditable, even when employees leave.
- Unlock AI capabilities: Make knowledge held across staff emails accessible to AI, enabling richer answers and insights beyond individual inboxes.
Make Your Corporate Email Work Harder
Email remains a critical source of corporate information, yet much of its value is difficult to access, govern and use. Knowledgemill helps organisations take control of this information, improving the way people work, strengthening compliance and building a better foundation for AI.
Work within Outlook
Make corporate email easier to manage without disrupting the way people work. Access, organise and retrieve important correspondence within the familiar Outlook environment.
Strengthen Compliance
Apply consistent information governance, retention and access policies while making critical business correspondence accessible to authorised people when they need it.
Stay in Control of Your Data
Choose how and where corporate email information is stored and managed across Knowledgemill, OpenText, SharePoint and on-premises environments.
Build a Stronger Foundation for AI
Bring structure, accessibility and governance to valuable information held in email and attachments, helping improve the information available to AI initiatives.
Knowledgemill delivers Email Management excellence globally
Information saved
Helping companies stay compliant
Emails filed, secured & governed
Average time saved per day
What our customers say about Knowledgemill
It is absolutely critical to our work how we manage and store information centrally, with everyone with the right permissions able to access the updated files.
Knowledgemill met all WRT’s business requirements for email filing and has reduced filing time by 50% giving a benefits case which is very easy to justify.
Very simply, we send and receive 30% less email. Now all our projects have a standard folder structure and KnowledgeMill’s powerful search and filtering capabilities gives us what we are looking for in seconds.
From The Mill
Email Management, Governance & Corporate Information Management Resources
What is Email Management?
This guide explains what email management is, why it matters, and how organisations use email management software to improve productivity, compliance, collaboration, and AI readiness.
Why Email Is Still King in 2026 – An Introduction to the Knowledgemill Email Trends Report
The report takes a deep dive into the evolving role of email in today’s digital workplace and explains why businesses should stop treating email as a personal productivity problem and start viewing it as a strategic business asset.