The amount of information stored by businesses is growing exponentially and it is becoming increasingly difficult to bring under control. In particular, the explosion of email puts pressure on IT, end users, legal and security departments. For document management control, OpenText’s Extended Enterprise Content Management suite...
We have recently seen strong demand for a rules-based email archiving solution from some European governments. The demand we have seen has, in large part, how to comply with the Open Government Data regulation requirement? Specifically, identifying and capturing only those emails that need to...
You’ve recognised your email data needs greater controls to improve operational efficiency, reduce risk and improve your client’s experience and maybe up to 70% of critical business data is stored in emails. One of the first questions is, which email management solution should I choose?...
I have previously touched on how poor email filing discipline ie filing or storing emails, can cost an organisation money, increase the company’s risk or increase customers frustration because their information cannot be found quickly. It can also make a colleagues job a lot harder...
I have in the past, as many businesses, employed expensive consultants to perform an assessment of the Company’s ‘day to day’ operational processes, The consultants brief is to document the existing processes and look for areas that can be automated or improved. They generally produce...
Moving to Microsoft 365 can be a complex challenge. There is countless advice available on how to plan and execute a move technically but very little to explain how to clean up your email stores (Inboxes, PST’s, Public Folders, etc.) to ensure your users get...
Outlook Public Folders are an outdated and underpowered tool that may cause a number of organisational challenges and poor performance when moving to Office 365 or as the number of users increases. With only manual filing available there is sole dependency on the diligence /...
Many businesses have a culture of operating in email silos with emails only accessible by one staff member’s Inbox or one department. This email isolation from the rest of the organisation can cause many issues for the organisation. Working in email silos threatens the accuracy of...
Let’s be honest, a lack of user discipline when filing or storing emails costs organisations a huge amount of money and can put the company at significant risk. Relying solely on our colleagues to have good email filing discipline, ensuring that all relevant business is...
It recently struck me that I have now been creating Common Data Environments (CDEs) for over 20 years! Although I must say it has got a whole lot easier over the last few years with the many improvements in technology and the introduction of cloud...